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Terms & Conditions

The operational guidelines and legal parameters governing your partnership with CoreLink Enterprises.

Last Updated: March 15, 2024

Table of Contents

  • 1. Definitions and Interpretation
  • 2. Acceptance of Terms
  • 3. Provision of Enterprise Services
  • 4. User Account Obligations
  • 5. Use of Digital Infrastructure
  • 6. Intellectual Property Rights
  • 7. Payment and Billing Terms
  • 8. Confidentiality Agreements
  • 9. Service Level Agreements (SLAs)
  • 10. Third-Party Integrations
  • 11. Limitation of Liability
  • 12. Indemnification
  • 13. Termination of Services
  • 14. Communication and Consent
  • 15. Governing Law and Disputes

1. Definitions and Interpretation

In these Terms and Conditions, the following definitions apply:

"Company", "We", "Us", or "Our" refers to CoreLink Enterprises, a registered entity operating from Pune, Maharashtra, India.

"Client", "User", "You", or "Your" refers to the individual, business, or corporate entity that accesses our website or contracts our enterprise services.

"Services" encompass all offerings provided by CoreLink Enterprises, including but not limited to corporate procurement, logistics coordination, operational support, and access to our digital portals.

"Platform" refers to the www.corelinkenterprises.online domain, its subdomains, and associated digital dashboards.

2. Acceptance of Terms

By accessing the Platform or engaging our Services, you constitute an absolute acceptance of these Terms and Conditions. These Terms form a legally binding agreement between you and CoreLink Enterprises.

If you are accepting these Terms on behalf of a corporation or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. If you do not possess such authority, or if you do not agree with these Terms, you must refrain from using the Platform and our Services.

3. Provision of Enterprise Services

CoreLink Enterprises strives to deliver uninterrupted and high-quality procurement and logistics solutions. However, the provision of these Services is subject to external variables, including market fluctuations, supply chain disruptions, and force majeure events.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at our sole discretion, with reasonable notice provided to active clients. We aim to ensure our digital infrastructure remains operational 24/7, but we do not guarantee absolute uninterrupted availability due to necessary maintenance and system upgrades.

4. User Account Obligations

To access specific enterprise features on our Platform, registration of a User Account may be required. You agree to provide accurate, current, and complete information during the registration process and to update such information to maintain its accuracy.

You are solely responsible for safeguarding the confidentiality of your account credentials (email and password). CoreLink Enterprises cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation. Any activity occurring under your account is your responsibility.

5. Use of Digital Infrastructure

Your access to the CoreLink Enterprises digital infrastructure must comply with all applicable local, national, and international laws. You agree not to engage in any activity that interferes with or disrupts the Platform.

Prohibited activities include, but are not limited to: transmitting malware or viruses; attempting unauthorized access to our servers or databases; utilizing automated scraping tools to extract data from our Platform; and reverse-engineering any aspect of our digital services.

6. Intellectual Property Rights

All content, design elements, software, logos, trademarks, and service marks displayed on the Platform are the exclusive intellectual property of CoreLink Enterprises or its licensors. These assets are protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for your internal business purposes. This license does not permit the reproduction, distribution, modification, or commercial exploitation of our intellectual property without prior written consent.

7. Payment and Billing Terms

For contracted enterprise services, billing and payment terms will be explicitly defined in the customized Service Agreement executed between CoreLink Enterprises and the Client. Standard invoices are payable within 30 days of receipt unless otherwise stipulated.

Late payments may incur interest charges at the maximum rate permitted by law. In the event of continued non-payment, CoreLink Enterprises reserves the right to suspend all operational support and logistics coordination until the account balance is cleared.

8. Confidentiality Agreements

CoreLink Enterprises acknowledges that in the course of providing procurement and logistics services, we may be exposed to the Client's proprietary and confidential information. We commit to maintaining strict confidentiality and utilizing such information solely for the purpose of executing contracted services.

Conversely, the Client agrees to maintain the confidentiality of our proprietary methodologies, pricing structures, and vendor networks. These confidentiality obligations survive the termination of the service relationship.

9. Service Level Agreements (SLAs)

Specific performance metrics, delivery timelines, and operational guarantees are governed by customized Service Level Agreements (SLAs) attached to individual Client contracts. In the absence of a specific SLA, CoreLink Enterprises guarantees only that services will be performed with reasonable care and skill conforming to industry standards.

10. Third-Party Integrations

Our Platform may contain links to or integrate with third-party logistics providers, payment gateways, and software systems. CoreLink Enterprises does not endorse or assume responsibility for the content, privacy policies, or practices of any third-party platforms.

Your interaction with these third parties is entirely at your own risk, and we recommend reviewing their respective terms and conditions before engaging with their services.

11. Limitation of Liability

To the fullest extent permitted by applicable law, CoreLink Enterprises, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform or our Services.

This includes, but is not limited to, loss of profits, data loss, business interruption, or reputational damage. Our total liability for any direct damages arising out of or related to these Terms shall not exceed the total fees paid by you to CoreLink Enterprises in the three (3) months preceding the event giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless CoreLink Enterprises and its personnel from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) resulting from your violation of these Terms or your misuse of the Platform and Services.

13. Termination of Services

CoreLink Enterprises reserves the right to terminate or suspend your access to the Platform and our Services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms.

Upon termination, your right to use the Platform will cease immediately. Any provisions of these Terms which by their nature should survive termination (such as intellectual property rights, confidentiality, and limitations of liability) shall remain in effect.

14. Communication and Consent

By utilizing our contact forms or registering an account, you explicitly consent to receive communications from CoreLink Enterprises. As mandated by our policies, you agree and authorise to call/ send SMS/ WhatsApp/ RCS/ Promotional/ Informational messages/notifications. This will override the registry with DNC/NDNC.

15. Governing Law and Disputes

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in Pune, Maharashtra, in accordance with the Arbitration and Conciliation Act, 1996.

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